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Multi-Domain MDM

Gain a complete, integrated, and real-time view of any business entity

Rich 360-degree views

Rich 360-degree views

Any and all domains

Any and all domains

All data sources are supported

Any and all
data sources

Single integrated platform

Single integrated platform

Personalized customer experience

Personalized, unique CX

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Multi-Domain MDM

Any master data domain

Connected and trusted master data management

Many domains,
linked as one

Link and correlate customer, product, location, vendor, and party data views

360-degree views, minimum effort

Connect master, transaction, and interaction data in real time.

End-to-end,
single platform

Benefit from built-in data integration, cataloging, cleansing, and masking

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Real-time, integrated view of
all business entities

Rich 360-degree views

Rich 360-degree views

Multi-dimensional single views

K2view Multi-domain MDM goes beyond traditional master data management by unifying and normalizing all the data relevant for a business entity from all structured and unstructured data sources. For Customer 360 View, for example, 3 dimensions are required: 

  • Master data, a Golden Record of the customer's core non-transactional data, from all systems

  • Transaction data, containing all of a customer's past purchases, payments, customer service tickets, etc.  

  • Interaction data, including the customer's phone, chat, and email interactions

Any and all domains

Multi-domain and hierarchical

Typically, master data is managed for a specific domain only, such as a location, customer, vendor, or product – and the relationships within a domain (e.g., party/household). 

  • K2view Multi-domain MDM manages the master data for any and all domains
  • Multi-domain master data is connected into a single panoramic, enterprise-wide view, including the relationships between domains
Any and all domains
ALL DATA SOURCES ARE SUPPORTED

All data sources are supported

Integrate data from all sources

Unify master and transaction data from all source systems, and instantly share it with authorized consumers

  • Access hundreds of SQL and NoSQL DBs, mainframes, flat files, data lakes, etc.
  • Leverage any data integration and delivery method: APIs, JDBC, CDC, streaming, and messaging
  • Apply data quality and data privacy policies via business rules to enforce data governance

Single integrated platform

Modular, all-in-one

K2view Multi-domain MDM is an integrated solution, with all the tools required to implement a master data management program. This includes:
  • Entity-based data integration, which matches and unifies master and transactional data for a specific business entity – such as a customer, supplier, or order
  • Data governance, which applies data quality and privacy policies to the entity data
  • Data augmentation and exception handling
  • Entity-based data delivery, in real time
Single integrated platform
Personalized customer experiences

Personalized customer experiences

Correlate to innovate

Data teams create data products that correspond to the entities important to the business. For example: customers, devices, and locations.

K2view Multi-domain MDM can correlate data between these business entities to deliver differentiating customer experiences. For example, a telco could:

  • Proactively, and automatically, warn every affected household about a service outage due to maintenance in a specific neighborhood
  • Offer a discount towards the purchase of a mobile phone, to subscribers that were inconvenienced

Entity-based master data management

Our patented approach makes all the difference

Define business entities
Define business entities

Auto-discover the schemas for the business entities to be mastered

Auto-ingest and organize
Auto-ingest and organize

K2view ingests multi-source master and transaction data and automatically organizes it by business entities, in real time

Match and unify on the fly
Match and unify on the fly

A "golden record" of the entity's master and transaction data is created, using fuzzy matching and business rules, and made instantly accessible to authorized consumers

Multi-domain MDM tools and capabilities

Data integration

Integrate data from any source, in any format, in any data integration method

Data delivery

Gain real-time access to a 360-view of a business entity via APIs, JDBC, streaming, or messaging

Master data matching

Easily configure fuzzy matching and business rules, to create golden records and handle exceptions

Data governance

Ensure data quality and adherence to data privacy regulations by configuring customizable functions

Data enrichment

Augment entity data in real time, by invoking APIs and merging external data

Data service automation

Rapidly generate, test, debug, and deploy web services to access entity data

Learn more about Multi-Domain MDM Tools

Technical white paper

WHITEPAPER

K2view Data Product Platform

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Data products

WHITEPAPER

Data products - The practical guide

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customer 360

WHITEPAPER

Agile Customer 360 - the guide to commercial success

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