.png?width=500&height=315&name=platformDesign-%20(1).png "Customer 360 platform - data connectivity 100s of connectors to all data")
%20(1).png?width=550&height=400&name=Customer-360Golden-Record%20(3)%20(1).png "Customer 360 golden record")
.png?width=500&height=315&name=platformGovern-data%20(1).png "Code-free data transformation and data delivery")
“Vodafone leverages the Customer Data Hub to deliver a single 360 view of the customer, creating a unified customer experience across all customer touchpoints, enabling personalized campaign management in real time, and also to increase the first contact resolution rate."
“Our work with K2view Customer 360 platform has enabled Cellcom to meet and exceed the expectations of our customers. We’re happy with what we have been able to accomplish with K2view at the core of our systems, and its ability to provide real-time information to all of our different data consumers.”
“To continue providing excellent customer care with the merger, we needed near real-time data for eligibility checks, benefit provisioning for converged customers with both fixed and mobile subscriptions.”
“We needed to integrate customer data from three distinct and different companies. With its unique approach and rich feature set, K2view Customer Data Hub simplified the complexity of integrating and unifying the data, allowing us to deliver world-class customer experiences.”
Real-Time
Data Integration
Dynamic
Data Masking
Inflight data masking and governance for data privacy compliance
No Code Data Transformation
No-code customer data processing and orchestration
No Code
Data Delivery
Customer data is accessible via web service APIs, SQL, JMS, CDC, Kafka
Golden
Record
Customer data matched, cleansed, and normalized
