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K2view GenAI Data Fusion Helps Pelephone Cut Costs

Case Study: Reducing Call Handling Times with AI-Powered Data Integration

Maya Bachar Gilad

Maya Bachar Gilad

Chief Information Officer, Pelephone

"For a GenAI-powered chatbot to be smart and effective, a GenAI-ready data infrastructure is required. That’s where K2view enters the picture. With K2view we can safely ground our GenAI apps with customers’ data to anticipate and prioritize the reasons for a call."

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