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Gartner: How to Supplement LLMs with Internal Data

Retrieval-Augmented Generation (RAG) is a generative AI delivery approach that lets companies integrate their privately-owned internal data with the publicly available external data used to train Large Language Models (LLMs).

Despite its ability to enhance response accuracy, RAG is challenging to design and deploy. Data pros can use this condensed version of the Gartner report to better prepare themselves for RAG.

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Gartner RAG Tips@72x-8

Key Tips:

  • Pilot a use case with measurable metrics
  • Classify your data to assess handling
  • Use your metadata to provide context
  • Choose your technology combinations

Extra! RAG via data products: The new kid on the block

Data products retrieve fresh, trusted internal data into the RAG framework to:

  • Integrate customer/product 360 data from all related sources
  • Translate data and context into relevant prompts
  • Feed it to the LLM along with the user’s query

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