Telcos can now use the K2View BSS/OSS Connector on the Mulesoft Anypoint platform to liberate, integrate, and pipeline their data into Salesforce.
Table of Contents
MuleSoft – the Salesforce Conduit to Legacy Systems
Any Source System, Any Delivery Style
K2View – Extending Mulesoft Anypoint to Every Point on the Telco Value Chain
Data Fabric as a Service, the Ultimate Enterprise iPaaS
As a certified Telco BSS/OSS Connector on the MuleSoft Anypoint Exchange, K2view liberates, integrates, and pipelines fragmented enterprise data, in real-time – from legacy BSS and OSS systems, such as Amdocs, Ericsson, and Netcracker – to fuel Salesforce operational use cases, including:
It further empowers users by enabling them to decide which data will reside in Salesforce.
The K2View connector ingests and organizes fragmented data from BSS/OSS systems into the MuleSoft Anypoint platform. Embedded data integration tools operate via API, with data sync assured by a variety of methods (e.g., real time, messaging, batch, or API).
The K2View Telco BSS/OSS Connector delivers data from any
source system, to any Salesforce application, via MuleSoft.
The K2View connector for MuleSoft Anypoint features:
Support for all versions of major BSS/OSS systems, including Amdocs, Ericsson, and Netcracker
Pre-packaged/multi-source data integration
Simplified implementation of MuleSoft process APIs and experience APIs
Built-in data catalog (and data masking tools)
With out-of-the-box connectivity to all leading telco OSS/BSS systems, the K2View connector deploys quickly, and can be instantly customized to meet specific requirements. Fully scalable and highly reliable, the K2View platform is trusted by leading telecommunication service providers, including AT&T, O2, Verizon, Vodafone, and more.
K2View provides an enterprise-grade Data Product Platform that delivers an integrated layer of always-fresh, clean, and connected data, supporting both operational and analytical workloads at massive scale.
The platform continually ingests fragmented data from disparate systems, unifies it by business entity, enriches it with real-time insights, and saves it into millions of Micro-Databases™ – one for every instance of a business entity. Every Micro-Database provides a real-time, trusted 360-degree view of its business entity, accessible on demand by operational applications, or pipelined directly into data lakes and warehouses.
Enterprises deploy the platform either in the cloud or on premises, to deliver outstanding multi-channel customer service, minimize churn, achieve hyper-segmentation, assure data compliance, and more.
K2View is certified as an Enterprise Data Connector on the Salesforce AppExchange. By becoming a Telco BSS/OSS Connector on the MuleSoft Anypoint Exchange, K2View enables Salesforce to integrate data more effectively from all sources: cloud, on-premise, and any combination thereof.
K2View enables MuleSoft to view a hybrid system-of-record as a purely cloud system.
As a MuleSoft Anypoint partner, K2View:
Liberates captive data from legacy systems
Decouples Salesforce deployments from legacy system limitations
Provides a unified, real-time view of legacy system data
Accelerates and simplifies deployments and expansions
Operates continuously, even when source systems are down